Product availability

Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date as soon as we can. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by Croft Mill UK Limited to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

What is your returns/ cancellation policy?

We hope you love the fabrics and products you buy from us, but if not, you can return your items within 28 days of you receiving your order * (Exception's: fabrics of 1mtr and under, remnants and sale bundles are non-refundable). Please see more information on returns below.

Every fabric is cut to order, if these bespoke items are returned they are potentially of no use and unsaleable, so there is a 10% re-stocking fee on anything valued at less than £10 per metre and 20% thereafter. Postal charges would be at your own cost. If you are unsure we offer a sampling service and strongly advise you order a sample to make sure you are happy with the fabric.

We ask that you please check for faults and errors when you receive your goods and make sure you are happy with your fabric before you wash or cut it. Unfortunately we cannot accept returns of fabric or haberdashery after they have been cut or washed.

If you think you have received the wrong fabric or it is faulty please contact us immediately. You have 28 days from delivery in which to do so.

Please make sure items are returned to us in the condition in which they were sent to you. If goods are returned to us in a non-saleable condition or they have been damaged we reserve the right to refuse an exchange or refund so please package them up very carefully.